NHS 111 service
NHS 111 is a new service that has been introduced to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time. For more information visit www.nhs.uk/111.
The NHS App provides a simple and secure way for patients to book GP appointments, order repeat prescriptions and access a range of other healthcare services.
Who is it suitable for?
The NHS App is for people aged 13 and over who are registered with a connected GP surgery. You can use some of the app's features without your GP surgery being connected.
How does it work?
With the NHS App you can:
- share your COVID-19 status – view and share proof of your COVID-19 status for travel
- get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it
- order repeat prescriptions - see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to
- book appointments - search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
- get health advice - search trusted NHS information and advice on hundreds of conditions and treatments. You can also answer questions to get instant advice or medical help near you
- view your health record - securely access your GP health record, to see information like your allergies and your current and past medicines. If your GP has given you access to your detailed medical record, you can also see information like test results and details of your consultations
- register your organ donation decision - choose to donate some or all of your organs and check your registered decision
- find out how the NHS uses your data - choose if data from your health records is shared for research and planning and you have the option to opt out
- view your NHS number - find out what your NHS number is
- view your hospital and other healthcare appointments
- family members and carers can access health services on behalf of someone else they care for - to book appointments, order repeat prescriptions and view their health record, where appropriate.
Download the NHS APP and Contact GP surgery for your NHS number and to send you the linkage key details by email.
Any issues using NHS APP contact NHS App Team via NHS APP Contact us
Electronic Prescription Service (EPS)
This is another way of requesting your prescriptions which would be sent to your chosen pharmacy. You could go to the pharmacy directly and collect your prescription after making sure with your pharmacist that your prescription is ready for collection. Please give at least 48 hours notice to make sure your prescription is ready for collection.
If you, or someone you care for, use the same medicines regularly, you may be able to benefit from repeat dispensing from the pharmacist. This means you can collect your repeat medicines directly from the pharmacy without having to visit the surgery or make an appointment to see the doctor or practice nurse every time you need more medicine.
If you would like to be considered for repeat dispensing the first step is to talk to your doctor and ask them if you can use repeat dispensing.