Book Appointments Online

The NHS App provides a simple and secure way for patients to book GP appointments, order repeat prescriptions and access a range of other healthcare services.

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Call for an Appointment

Appointments can be made by calling our reception on 020 7481 9376 between 9.00 am and 6.30 pm every day.

Each GP appointment is for 10 minutes only. Please could you bear that in mind when you see the Doctor.

Cancelling an Appointment

Please help us to help you by always cancelling appointments when you can’t attend! This allows other patients who are genuinely sick to be seen instead.

You can cancel by:

  • Cancel online using NHS App or other online applications
  • Reply CANCEL to your appointment text reminder

GP Consultation Times

Our doctors will be able to see you at the following times:

Monday and  Friday:  9.00am - 12.00pm        3.30pm - 6.00pm
Tuesday to Thursday: 9.00am - 12.00pm        3.30pm - 7.30pm

Out-of-Hours Service

Our reception is open:
Monday to Friday 9.00am to 6.30pm

Extended Opening Hours:
Tuesday, Wednesday and Thursday 6.30pm - 7.30pm

If you are experiencing, chest pain or any other life threatening emergency please dial 999. 

Urgent enquiries NHS 111
For urgent medical advice that cannot wait until the surgery reopens, please dial 111, free of charge, to receive medical advice or be directed to the most appropriate service and speak to a fully trained adviser or visit www.111.nhs.uk.

Patient Triage - Online Consultation

Patient Triage is a form-based online consultation that collects your medical or administrative request and sends it through to your GP practice to triage and decide on the right care for you and everyone else.  There is no need to wait in a phone queue or visit the practice. It takes just 3-4 minutes to complete an Patient Triage request and your practice will get back to you within 2 working days, if not sooner.

If you can use Patient Triage it means you free up the phone line for those who are not able to use the internet.

To submit a Patient Triage follow the link -  https://florey.accurx.com/p/F84079

Watch the video below to see how Patient Triage works and to upload photos.

 

 

Getting The Most Out of Your Consultation

The average GP consultation in the UK is about 7 minutes long. At Wapping Health Centre we provide longer Appointments at 10 minute intervals, with catch up longer appointments also added to the surgeries. We would very much like to offer longer appointments but this would affect the number of people that could be seen in a surgery. In an effort to maximise what can be achieved in your consultation, we put forward a number of suggestions.

1. BE PREPARED
It can be helpful to make a list of any questions / problems you wish to discuss beforehand. If you have several problems please make a list to show the Doctor at the beginning of the consultation. It is useful for the Doctor to hear all the problems as they may be related in some way. However, be prepared to make a separate appointment if you are not able to cover all your problems in one appointment – this can be better in the long run rather than rushing.

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